Smart Complaint System
Report and track issues
CMP-2026-001high
Dirty Toilet
Toilets not cleaned since morning
📍 Block A Toilets👤 Joseph Mwangi
In Progress
CMP-2026-002critical
Fake Ticket Seller
Man selling fake tickets near gate
📍 Main Entrance👤 Agnes Shirima
Open
CMP-2026-003medium
Lost Item
Left bag on MTEI bus to Dodoma
📍 Bay B3👤 David Kimaro
In Progress
CMP-2026-004high
Overcharging
Charged 35,000 for Morogoro route, should be 15,000
📍 Ticket Office 2👤 Fatima Hassan
Resolved
CMP-2026-005medium
Delay
Bus delayed 3 hours, no updates
📍 Bay C2👤 Joseph Mwangi
Open
CMP-2026-006critical
Security Issue
Suspicious person loitering near parked buses
📍 Parking Area👤 Agnes Shirima
In Progress